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DESIGNER PERFUMES SHIPPING & RETURNS POLICY
We are happy to offer shipping of our designer perfumes to any U.S. State. Sorry, we do not ship to Canada or Europe at this time.
All shipping costs will be prepaid by the buyer. The shipping quote will be offered at checkout.
We ship via UPS, FedEx, USPS, or DHL depending on the products being shipped (where available). We do not ship to P.O.Box addresses.
Orders placed before 1p.m. (PST) will be shipped the same day. If you have placed your order after 1p.m. (PST), it will be shipped the next day.
RETURN AND EXCHANGE POLICY
If you are not satisfied with our designer perfumes or other products, you can return them within 14 days of delivery (items should be packed in their original packaging as delivered). You will receive the refund within 3-4 business days after the return of the item.
To proceed with the return correctly, please, contact us via our contact information and explain the matters of your situation as well as to give us the tracking information on a returned package.
If you have received a damaged item, we will gladly send you a replacement of the same item. In the event that it is out of stock, you can pick out any other item of the same value.
OUT-OFF STOCK ITEMS
Even though we are proud to announce that we keep a great variety of designer perfumes and other items in stock, occasionally certain items can be placed on back order. You will be notified via email if this occurs.
If you do not wish to wait for item availability, you may cancel your order. If we do not hear from you in regards to your cancellation before the item is shipped out, we will assume you agreed to the shipment delay.
If we are unable to deliver the item within 30 days, your order will be automatically cancelled and refunds issued. If only part of your order was cancelled, refunds will be issued accordingly (for the cancelled item(s)).
PAYMENT METHODS
We accept Money Orders and Credit Cards (Visa or MasterCard). All credit card orders are subject to final verification and approval.
Each order will be security checked, verified and confirmed before shipment. It may take 1-5 working days, depending on the payment type and data provided. We will confirm the availability of your order the same day if it is placed before 1p.m. (PST) and the next business day if placed after 1p.m.(PST). All the items will be shipped after the verification and approval process is complete. All orders will be shipped after the funds are received from buyers financial institution.
You will be notified via email in regards to your approval and shipment.
PREPAYMENT POLICY
All orders must be prepaid. Credit Cards can only be used in the USA and Canada.
There will be no surcharge for your credit card purchase on any of our designer perfumes. Please, be sure to provide all of your information correctly, otherwise, it could lead to a delay or a cancellation. |
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